AUTHOR: Nicole Mahoney

Group Travel Trends: The Evolution of Group Travel

Is group travel dead? My answer: yes and no! Group travel in its most traditional sense – loading 50 seniors on a bus and carting…

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Collaboration is a Key to Improving Diversity, Equity & Inclusion in Tourism

Collaborations will be more successful if we build our collaborative teams to be more diverse, equitable and inclusive. Further, collaboration itself is a key to…

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Invisible Obstacles to Collaboration

A collaborative mindset is fundamental to success, especially in the travel, tourism, and hospitality industry. Our 2023 Operationalization of Collaboration Research Study proved that common…

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Impacts DMOs Make Through Community Partnerships

I have been working as a strategic partner to Destination Marketing Organizations (DMOs) for more than 15 years. Over that time, I watched the role…

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Fostering Connection to Build a Strong Team 

When I talk with tourism and hospitality leaders across the country, I hear a lot of feedback about the new way that we work. Some…

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Belonging and Community

As leaders in the travel and tourism industry, the concept of community can take on various meanings. It might be rooted in the local community…

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How Tourism Businesses Can Plan for the New Year in Collaboration With Staff

A 2024 Tourism Business Plan will set you up for success. I talk to a lot of business owners and organization leaders in the travel,…

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The Business Case for Collaboration

I am a huge believer in co-opetition––where perceived competitors cooperate and come together to create something bigger together than they could do on their own….

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Making a Career in Travel and Tourism

I attended the Destinations International Annual Convention recently and talked to several members of the travel, tourism, and hospitality industry. I wanted to know what…

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