AUTHOR: Nicole Mahoney

What Does It Mean to Operationalize Collaboration and Why Does It Matter?

Most travel and tourism organizations recognize the value of collaboration. But how many have built the processes, systems, and resources necessary to make collaboration an…

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500 Episodes, 10 Years, and the Growing Value of Original Content in the Age of AI

When I launched my podcast, Destination on the Left, ten years ago, the acronyms LLM, GPT, AI, and AGI had not entered the marketing conversation….

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Workforce Development Is Everyone’s Job 

Since I have been working in the tourism industry, workforce development has been part of the conversation. Earlier in my career, much of the focus…

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From Transactional to Transformational: Rethinking Partnerships 

Partnership is one of those words we use a lot in the travel and tourism industry. We have marketing partners. Community partners. Funding partners. Industry partners….

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How to Build a Team Culture that Supports Collaboration

A collaborative organization starts with a collaborative mindset. If we want our organizations to benefit from collaboration, we can’t rely on the CEO, executive director…

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The Collaborative Mindset: Five Traits That Drive Better Partnerships

Every leader I meet agrees that collaboration is important.  It’s written into strategic plans, highlighted in mission statements, and celebrated in annual reports. Organizations proudly point…

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How to Find the Right Collaboration Partners

Collaboration is one of the most powerful tools available to tourism organizations. It can help stretch limited resources, spark new ideas, reach new audiences, solve…

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How to Move Your Organization from Reactive to Proactive Collaboration

In 2016, I launched my podcast Destination on the Left to explore creativity and collaboration in the travel and tourism industry. At the time, I noticed collaboration…

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Why Collaboration Is No Longer Optional in Travel and Tourism

For years, collaboration has been an essential part of travel and tourism. In an industry that requires destinations, attractions, lodging and tour operators to work together to create travel product people will buy, collaboration simply happened naturally….

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Presentation Skills for Stronger Communication and Collaborations

Improving presentation and listening skills will make us better communicators and collaborators. Performance coach Carol Lempert shared insights on how to sound and look confident, how to pitch an idea, and how to use high gain questions to make stronger connections and create better collaborations.

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