Inspirational ideas and insights

Stay two steps ahead with insights from our tourism marketing expertise. Our knowledge comes from our work first-hand in tourism campaigns, talking with industry professionals on our podcast, attending industry events and staying current on travel trends and research.

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What Does It Mean to Operationalize Collaboration and Why Does It Matter?

Most travel and tourism organizations recognize the value of collaboration. But how many have built the processes, systems, and resources necessary to make collaboration an ongoing part of their business?…
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500 Episodes, 10 Years, and the Growing Value of Original Content in the Age of AI

When I launched my podcast, Destination on the Left, ten years ago, the acronyms LLM, GPT, AI, and AGI had not entered the marketing conversation. If I had heard of…
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Data-Driven Decision Making in Tourism

Tourism organizations have more information at their fingertips than ever before. Website analytics, visitor surveys, spending data, online reviews, and economic impact reports can all help us learn more about…
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More Great Inspiration

Attracting Canadian Travelers: How U.S. Tourism Partners Can Build Bridges Despite Policy Challenges

Living in Rochester, NY, I’m always struck by how close Canada feels. It’s quicker for me to drive to Toronto than it is to reach…

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Advantages of Niche Market Tourism

What is Niche Tourism? Niche market tourism uses programs to attract visitors focusing on a very specific market segment built around a well-defined product. We’ve…

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Gamification to Drive Engagement: More than One Way to Create Fun

When it comes to driving engagement, gamification is one of the top strategies to make it happen. We love working on projects or with clients…

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What is Accessibility in Tourism?

Travel is an incredibly life-enriching and rewarding experience, yet it is still inaccessible to many people. About 15 percent of the world’s population live with…

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Building an Effective Tourism Marketing Team

When it comes to effective marketing, the people on your team and the makeup of the team are a key component of how well everything…

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Travel Trends from NTA Travel Exchange 2024: Embracing Change and Innovation

The 2024 NTA Travel Exchange brought together industry professionals, thought leaders, and travel enthusiasts to discuss the future of tourism and reflect on the challenges…

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Three Trends that Rule the Top Tourism Campaigns of 2024

Travel is more than just a break from the routine—it’s about serving up stories, experiences, connections and lasting memories that bring visitors closer to your…

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5 Reasons You Need a CRM for Success in Travel Trade

Understanding CRM: What it is and Why it Matters In the travel trade industry, success depends on effectively managing relationships with clients, suppliers, and partners….

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Emerging Travel Trends from OMCA Marketplace 2024: Redefining Group Travel and Embracing Authentic Experiences

The OMCA Marketplace 2024 brought together a diverse range of tourism professionals, illuminating pivotal themes that are shaping today’s travel landscape. These insights underscore a…

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5 Ways to Keep a Forward-Thinking Mindset

I am often accused of being overly optimistic, always looking for the silver-lining. I am a glass is half-full person. When I approach life from…

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