AUTHOR: Nicole Mahoney
Travel Trends from NTA Travel Exchange 2024: Embracing Change and Innovation
The 2024 NTA Travel Exchange brought together industry professionals, thought leaders, and travel enthusiasts to discuss the future of tourism and reflect on the challenges…
Emerging Travel Trends from OMCA Marketplace 2024: Redefining Group Travel and Embracing Authentic Experiences
The OMCA Marketplace 2024 brought together a diverse range of tourism professionals, illuminating pivotal themes that are shaping today’s travel landscape. These insights underscore a…
5 Ways to Keep a Forward-Thinking Mindset
I am often accused of being overly optimistic, always looking for the silver-lining. I am a glass is half-full person. When I approach life from…
Compelling Brand Promises for the Travel and Tourism Industry
Branding is more than a wordmark or an icon or a color palette. It is a representation of who you are as a company, what…
Group Travel Trends: The Evolution of Group Travel
Is group travel dead? My answer: yes and no! Group travel in its most traditional sense – loading 50 seniors on a bus and carting…
Collaboration is a Key to Improving Diversity, Equity & Inclusion in Tourism
Collaborations will be more successful if we build our collaborative teams to be more diverse, equitable and inclusive. Further, collaboration itself is a key to…
Invisible Obstacles to Collaboration
A collaborative mindset is fundamental to success, especially in the travel, tourism, and hospitality industry. Our 2023 Operationalization of Collaboration Research Study proved that common…
Impacts DMOs Make Through Community Partnerships
I have been working as a strategic partner to Destination Marketing Organizations (DMOs) for more than 15 years. Over that time, I watched the role…
Fostering Connection to Build a Strong Team
When I talk with tourism and hospitality leaders across the country, I hear a lot of feedback about the new way that we work. Some…
Lessons Learned from a Branding Journey: Insights from Our Company’s Transformation
I am excited to share the story of our company’s recent branding journey, offering valuable insights and lessons learned along the way. As we unveil…
Collaboration Toolkit
Our first research study confirmed that collaboration is a constant in the travel, tourism and hospitality industry. It is not a matter of if, but when and how, organizations will collaborate together. Our latest study reveals how organizations are putting collaboration into operation and how they are setting up systems and processes so that collaboration becomes a strategic part of the organization.
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