The Evolving Role of DMOs as Placemakers
In recent years, many DMOs have embraced a more holistic approach to managing a destination’s brand and narrative. While the acronym ‘DMO’ traditionally stands for…
Collaboration Toolkit
Our first research study confirmed that collaboration is a constant in the travel, tourism and hospitality industry. It is not a matter of if, but when and how, organizations will collaborate together. Our latest study reveals how organizations are putting collaboration into operation and how they are setting up systems and processes so that collaboration becomes a strategic part of the organization.
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